Goworldstore Shipping Policy
Goworldstore Shipping Policy
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Website: https://goworldstore.com/ |
Customer Service: cruise0914@outlook.com |
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Support Hours: 9:00-24:00 (GMT+8), Daily |
Store: Goworldstore |
This Shipping Policy describes how orders placed through Goworldstore are prepared, dispatched, tracked, and delivered. Product-specific information shown before checkout should be read together with this policy.
Before Processing Begins
Processing starts after the order and payment have been successfully confirmed. We may contact you if an address, product option, or payment detail requires clarification.
Dispatch Time
· In-stock products: normally dispatched within 72 hours after payment confirmation.
· Products clearly marked as pre-order: normally dispatched within 7-10 days after payment confirmation.
· If a product page states a specific production or preparation requirement, that information applies to the item.
Processing time is separate from the international transit time that begins after the carrier accepts the parcel.
Shipping Method and Tracking
We use tracked delivery services selected according to destination, parcel size, route availability, and current carrier operations. The carrier may differ between orders. Tracking details are normally issued after dispatch.
Estimated Delivery
The standard delivery estimate is 20-30 days after shipment. This estimate begins when the parcel is handed to the carrier and is not a guaranteed arrival date.
Events That Can Extend Delivery
· Customs inspection or border processing
· Carrier transfers or local postal operations
· Public holidays and peak shipping periods
· Severe weather or transportation disruption
· Remote-area delivery requirements
· Incorrect, incomplete, or inaccessible delivery information
Address Accuracy
Provide a complete deliverable address, including recipient name, street and house/apartment number, city, state or province where applicable, postal code, country, telephone number, and email address. Contact us immediately if you notice an error. Address changes cannot be guaranteed after fulfillment has begun.
Split Shipments
An order may be divided into more than one parcel because of product availability, parcel weight, warehouse arrangement, or carrier requirements. Separate parcels can have different tracking numbers and may arrive on different dates.
Shipping Charges
Any shipping charge collected by Goworldstore is displayed at checkout before payment. When the storefront or checkout offers free shipping for an eligible order, the standard shipping charge is not added to that order. Product or destination restrictions may still apply.
Customs, Duties, and Taxes
Taxes collected directly at checkout are shown before payment. Unless checkout states otherwise, customs duties, import taxes, brokerage charges, or other destination fees assessed by local authorities or carriers may be the recipient's responsibility.
Refused or Undeliverable Parcels
A refused, unclaimed, or incorrectly addressed parcel does not automatically qualify for a full refund. Where permitted, reasonable shipping, return, customs, or carrier costs caused by a customer-related delivery issue may be deducted from the refundable amount.
Lost or Damaged Shipments
If the carrier confirms a parcel is lost, or if it arrives visibly damaged, contact us with the order number and available evidence. We may request photographs, package images, tracking details, or carrier documentation before selecting the appropriate resolution.
Contact
Email: cruise0914@outlook.com
Hours: 9:00-24:00 (GMT+8), Daily
Goworldstore | https://goworldstore.com/ | cruise0914@outlook.com